Project overview
The Swedish Board of Student Finance (CSN) is the government agency that manages Swedish student finance, i.e. grants and loans for studies. They also manage driving license loans and repayment of home equipment loans. 

Problem statement
Currently there are not much to do more than getting an overview of your current loans or repayment in the app. I remember when I was a student back in the years, me and my fellow students felt that we were missing some useful tips and features to make the student life a bit easier and convenient. For this case study, I wanted to gain more insights from the users’ perspective of today by getting some help from current students and ex students that have used the CSN app or who are somehow familiar with it.

If you are curious about the current look of CSN’s digital services - feel free to visit their website and/or their app (iOS) on App Store